The White family found their door failing to open one morning, with no idea why. They checked the opener to make sure it was plugged in and turned on, and tested their control systems. Nothing worked, so they called us.
The opener lights weren’t turning on, so the problem had to be either the power supply or the computer. Opening up the opener box quickly showed that it was the former. The power cord was badly stripped just inside the box, in a way that looked like insect damage. Replacing the power cord solved the problem, and we added some insulation to the opener to prevent a repeat.
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* $29 service call - deducted from the service
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